Privacy Policy

We Take Privacy & Data Protection Seriously

Please take a moment to familiarise yourself with our privacy policy, which outlines what information we might collect from you, why we require it, and what we do with it. If you have any questions or need any clarification then please get in touch. A member of our office team will be happy to assist you.

Who has access to my information?

The information you provide is controlled by the Data Controller Mint Coaches, 3 Coventry Close, London, NW6 5TJ. Employees of Mint Coaches Ltd are only permitted to access the personal information you provide during the course of communications with us.

What do we collect and how is it used?

When you choose to request a coach hire quotation from us, we need your name, email address and telephone number. This information is used to contact you with the cost of the coach hire quotation based on your coach hire needs.

When you choose to contact us through a web form, we need your name and email address. This information is used to contact you if we need to respond to your question.

We may use your personal information in the prevention and detection of fraud.

What data do we keep, for how long and how is it stored?

We retain all information provided to us during the course of creating a quotation or booking initially to ensure we can communicate clearly with you and subsequently for analytical reasons. At this time we do not directly market previous customers. Should this change in the future we will offer customers the ability to opt out of receiving such communications before they commence.

How do we protect your information?

We take all reasonable steps to ensure your personal information is stored safely on our servers. Only employees and associates of Mint Coaches who handle the technical management of our website can access your information. In accordance with UK Data Protection legislation we follow strict security procedures in the storage and disclosure of information you provide to prevent unauthorised access. Our procedures mean we may occasionally request proof of identity before disclosing information to you.

Disclose of information to 3rd parties

We do not sell, trade or rent your personal information to third parties. If we choose to do so in the future, you will be notified by email of our intentions, and have the right to be removed prior to the disclosure.

We do however capture cookie information and analytical data which is shared with Google Analytics.

Your Consent and Rights

By using our website you consent to the collection and use of this information by Mint Coaches. Changes to this privacy policy will be posted to this page so that you are kept informed of the information we collect, how we use it, and under what circumstances we disclose it.

Please note the personal information you provide will not be transferred out of the UK. The analytical data captured by Google may be stored outside of the EU.

Under UK Data Protection legislation you have a right to see the personal information that we keep about you, upon receipt of written request (by post or email) to the address below.

If you would like your data to be removed from our systems then please get in touch with us via email or call us on 020 7624 6796. Alternatively you can write to us at the following address:

Mint Coaches Limited
3 Coventry Close