Safety Policy

The Safety Of Our Customers & Drivers Is Everything

Safety is at the heart of everything we do. Our passenger's safety and that of our employees is our number one priority. Our safety policy outlines the steps we take to ensure that accidents don't happen.

Our Drivers

We ensure that every single one of our drivers has enhanced DBS (CRB) check. We feel this is important for any journey they take, regardless of the passengers on board. In addition to this, all of our Mint Coaches drivers are provided with specific training on safety in and out of our vehicles on a regular basis, and are kept up to date with any new safety legislation. We only employ drivers who have an outstanding safety record on the road, and who have the right mind-set to implement our policies as representatives of the company.


We work with a lot of schools and youth organisations in and around London, to provide effective coach hire to and from events. In addition to our stringent DBS (CRB) checks, we also make sure all of our drivers complete training to ensure they understand the needs of all out customers. Although we do not supply coaches with disabled access, many of our vehicles can accommodate those with specific needs e.g. elderly.

Staying Safe on the Road

Before any vehicle even leaves our yard, it will have had at least one comprehensive safety check. These are carried out by the driver, and are recorded on a safety sheet which is given straight to our head office. This means that any possible defects can be identified as early as possible, and gives us enough time to replace your coach if necessary. Furthermore, every single one of our 14-57 seater coaches are fitted with seatbelts throughout; these are tested for durability on a regular basis and are scrutinised at every level of coach maintenance.

Journey Planning

Here at Mint Coaches, we not only ensure that you get to your destination quickly, but safely. We organise your journey with safety at the forefront of our minds, ensuring that our driver can navigate safety through the roads. Moreover, we have fitted all of our buses with satellite navigation technology, so we can track your entire journey, from the moment your coach leaves our yard. This also enables us to see how far you are from your location, giving our driver exact timings, in addition to their Sat-Nav. This also helps drivers when they drive in sometimes unfamiliar territory.

Lastly, by using specialist Tachograph equipment, we can monitor the speed of all our drivers. This shows us how often they have taken their breaks (these are required by law), but also highlights how well they are driving our vehicles. We take any infringements on this very seriously, and have a specific disciplinary process for those who unfortunately may not comply.